The decision to hire a consultant can be complicated and tricky. TCG is different from other, larger consulting firms because we focus on sustainable, quality relationships with our customers. As industry veterans, we understand your challenges and expectations, and we remain committed to bringing value to your organization. Not only do we offer premier consulting services, we partner with our customers to identify the “best fit” resources who align well with the team, the vision, and the plan.
Today’s world-class organizations are “focused on Quality”, as the recent ASQ world conference shows, but what does that really mean? In my opinion, Customer Relations and Quality are directly linked. Identifying and understanding customer needs is a big part of ensuring and sustaining operational excellence. In the end, Quality is all about relationships.